Dubai
OUTSOURCE CITY
About Dubai Outsource City
Outsourcing Excellence And Driving Global Efficiency
Established in 2007 and situated in Dubai Production City, the Dubai Outsource City (DOC) is run by the TECOM Group and is responsible for offering outsourcing services to companies and businesses operating in both the UAE and abroad. It is a free zone where companies can set up their auxiliary operations by utilizing the shared services provided by the city.
Being part of the Dubai Technology and Media Free Zone, Outsource City Dubai is a giant ecosystem that caters to the needs of businesses that specialize in outsourcing operations. It does so with its state-of-the-art infrastructure that is specially designed to keep the needs of these businesses in mind.
From effective telecommunication networks and data banks to skilled professionals, it has everything a business may need. This is why it is home to over 160 different international companies and the City has a reach not just at a regional level but at a global level and it caters to the needs of businesses at a global level.
Why Dubai Outsource City?
As a major global outsourcing hub, Dubai Outsource City is perfectly situated at the crossroads of the major continents, Asia, Africa, and Europe and when you add to it the fact that it is also a free zone with tax incentives and complete foreign ownership, it makes Dubai Outsource City an ideal place for a variety of different businesses.
This makes Dubai Outsource City home to a lot of major international organizations and allows businesses to network, find new clients, share information, and utilize local talent. The TECOM Group managing the free zone makes it easier through programs like D/Quarters and in5 Centers.
Benefits of Setting Up a Business in Dubai Outsource City
Free Zone Benefits
Outsource City Dubai is a free zone and has no income, corporate, or value-added tax for business and foreign businesses also retain complete ownership in the free zone.
D/Quarters
D/Quarters are state-of-the-art, fully dished-out co-working spaces perfect for small to medium businesses with low office space budgets.
In5 Centers
In5 Centers help provide mentorship, networking, and training to businesses and freelancers and help them grow their business and take it to the next level.
GoFreelance
It is an initiative that Dubai Outsource City is part of and it is designed to help freelancers and entrepreneurs get a shot at exclusive business opportunities and expand their network.
Light Industrial Units
In addition to office spaces Dubai Outsource City offers purpose-built industrial needs with complete amenities for a variety of different business operations.
Excellent Networking Infrastructure
Dubai Outsource City (DOC) can host events, showcase products, and do expos with its first-class, auditoriums, amphitheaters, conference rooms, etc.
Business Activities in Dubai Outsource City
As the name suggests, the main types of business activities conducted in Dubai Outsource City revolve around outsourcing but are not limited to it. Businesses in Dubai Outsource City are involved in the running of Call Centers, IT operations, Back-end operations, Business Process Outsourcing, etc.
This is why it is home to international companies like Hewlett-Packard (HP), IBM, and Genpact and important financial institutions like First Data, Emirates NBD, Abu Dhabi Commercial Bank (ADCB) and Dubai Outsource City ADCB operations play in areas like customer services and back-office work.